How did I get a subscription with Huurportaal?
At Huurportaal, we strive to provide tenants with a valuable service. To help customers decide if our platform meets their needs, we offer a trial version. This way, you can explore our features before committing to a full subscription.
As stated in our terms and conditions, subscriptions are automatically renewed unless canceled before the renewal date. We recommend managing your subscription by logging into your account and going to the Membership page. Unfortunately, we do not offer refunds for late cancellations or dissatisfaction after renewal.
If you have any questions or need assistance, our customer service is always here for you!
I forgot to cancel, what should I do?
What happens if I forget to cancel my trial period?
If you forget to cancel during the trial period, your subscription will be automatically renewed, and you will have to pay for a full Premium subscription of 28 days.
What happens if I forget to cancel my Premium subscription?
If you forget to cancel during your 28-day Premium subscription, it will be automatically renewed, and you will have to pay for another 28-day subscription.
According to Huurportaal's terms and conditions, late cancellations are not refunded. If there is an outstanding balance before cancellation, you are responsible for the payment of this.
How can I avoid this in the future?
- Set a reminder for the end of your trial period or subscription period.
- Cancel your subscription on time via the Membership page if you no longer need it.
By managing your subscription on the Membership page, you can avoid unexpected costs and maintain control over your account.